1. User Research & Scenario Exploration
Through in-depth interviews and UX testing, I delve into user needs, understanding the context and nuances of problem-solving.
2. Designing and Validating Wireframes
I create the structure and behavior of all screens and their states. Documentation is prepared, detailing the behavior of each element. This is followed by user validation of the designed solutions.
3. Design System Creation and Development Support
Through USM, I phase solutions into product implementation. This involves creating all elements and states for the design system. I also provide responses to the development team's queries and refine UX solutions for complex scenarios.
4. Design Review and Analytics of Implemented Changes
Post-development, I conduct reviews to assess implementation quality. This includes UX testing and collaboration with analysts and data scientists to quantify the impact of changes on KPIs, with a special focus on overall business profitability.